Contact

Valentia is a practice of thoughtful care, rooted in botanical intelligence and long-term skin health. Correspondence is welcomed as part of that practice, measured, quiet, and considered in much the same way as our formulations.

Inquiries

You may use the form below to reach us with questions about ingredients, our approach to plant-led care, or to request context around specific formulations. We view all enquiries as opportunities for clarity and dialogue rather than rapid resolution.

Contact Valentia

Response

Messages are reviewed with intent and answered in due course. Where a response involves formulation insight or detailed explanation, we take the time necessary to offer clear, substantive attention.

Helpful Reference

Many practical questions, such as shipping, returns, availability, and stockists, are addressed in our FAQs. These are written to provide concise, accurate information while respecting the contemplative space of Valentia’s editorial tone.

Frequently Asked Questions

We ship to the regions listed in our Shipping policy. Each destination’s delivery timeframe and tracking information are detailed to help you anticipate your order’s arrival.

Details regarding eligibility and process for returns or exchanges are outlined in our Returns section. We approach returns with the same clarity and simplicity that informs our product language.

At this time, Valentia does not offer samples. Our products are designed for long-term, consistent use and are accompanied by full ingredient transparency and context to support thoughtful choice.

We welcome enquiries that align with Valentia’s values and editorial perspective. For press, editorial partnerships, or collaborations, please include background context and relevant details in your message.

Current product availability and a list of authorised stockists are maintained on our website. This ensures clarity and continuity regardless of region.

A note on contact

Our aim is not to expedite every interaction, but to ensure those we have are purposeful. Clarity, long-term care, and a measured voice, the same qualities we bring to skin, are reflected here.

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